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02/22/2023
2:22PM

 

Shipping

 

How much will it cost to ship my order?

Domestic Orders: All rates will be shown at check out based on the weight, and the city for orders shipping within the United States.

Canada & Mexico Orders: All rates will be shown at check out based on the weight, and the city for orders shipping to Canada or Mexico.

International/Worldwide Orders: All rates will be shown at check out based on the weight, and the city for orders shipping internationally. 

Note:  Your country may charge tax and duty fees to take delivery of the items you've ordered based on the value of the item(s) being delivered. This is not a fee or tax set by the sender but by the ship to country to receive packages from outside of the country you reside in.

What shipping carrier do you use to delivery orders?

Domestic: USPS (United States Postal Service)
Canada & Mexico: 
USPS (United States Postal Service)
International: UPS and DHL

Will you provide tracking?

Yes, once your order has been fulfilled, packed, and had a label created to generate your tracking number you will automatically receive an e-mail confirmation.

Tracking is telling me my label has been created, but it's not updating where it is. Why is this?

This means one of two things: It is being processed currently or USPS did not capture the initial scan when they picked up your order. Tracking will be updated as soon as USPS scans the shipment into their system.

How long will it take to receive my order?

NOTE: ALL PRODUCTS ARE MADE TO ORDER

Domestic -

All domestic orders are shipped via USPS (United States Postal Service) with standard ground delivery service. Please allow 3-4 BUSINESS DAYS for order processing and payment verification as well as an additional 2-3 WEEKS FOR DELIVERY. 

International -

Canada + Mexico: Orders are shipped via USPS (United States Postal Service) with standard ground delivery service and can take up to 31 BUSINESS DAYS to arrive. 

Worldwide International: Orders are shipped via UPS or DHL standard mail service and can take up to 31 BUSINESS DAYS to arrive. 

Please send your return with your packing slip/invoice to: 

FIENDS SHOP
Attn: Done Deal Merch
2924 E. 54th St.
Vernon, CA 90058

Please feel free to contact FIENDS. Shop directly with any questions at fiends@donedealmerch.com 

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™